Privacy Policy
Last updated: April 13, 2026
ACLSMED ("we," "us," or "our") operates the website aclsmed.com and the ACLSMED Megacode Simulator (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
1. Information We Collect
Account Information: When you create an account, we collect your full name, email address, and a password. If you sign in with Google, we receive your name and email address from your Google account.
Payment Information: When you subscribe to a paid plan, your payment is processed by Stripe, Inc. We do not store your credit card number, CVV, or full billing details on our servers. We receive and store your Stripe customer ID and subscription status to manage your account.
Usage Data: We may collect information about how you use the Service, including pages visited, features used, session duration, and device/browser type. This data helps us improve the Service.
Cookies: We use essential cookies to maintain your login session. We may use analytics cookies to understand how visitors interact with our website. You can disable non-essential cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process payments and manage your subscription
- Send you transactional emails (account confirmation, password reset, payment receipts)
- Send you product updates and educational content (you may opt out at any time)
- Respond to support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud or technical issues
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Stripe, Inc. — to process payments securely
- Supabase, Inc. — to host our authentication and database infrastructure
- Vercel, Inc. — to host and deliver the Service
- Analytics providers — to help us understand usage patterns (aggregated, non-identifying data)
- Legal authorities — if required by law, court order, or governmental regulation
4. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure password hashing, and Row Level Security on our database. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at support@aclsmed.com.
7. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
8. International Users
The Service is operated from Canada and the United States. If you are accessing the Service from outside these countries, please be aware that your information may be transferred to, stored, and processed in jurisdictions where data protection laws may differ from those in your country.
9. HIPAA Disclaimer
ACLSMED is a medical education and training tool. It does not collect, store, or process any protected health information (PHI) or patient data. The Service is not a covered entity under HIPAA and is not intended for use in clinical patient care.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
support@aclsmed.com