Terms of Service

Last updated: April 13, 2026

Welcome to ACLSMED. By accessing or using the website aclsmed.com and the ACLSMED Megacode Simulator (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

1. The Service

ACLSMED is a browser-based medical education and training platform that provides cardiac rhythm simulation, mega code scenarios, defibrillator simulation, and related educational tools. The Service is designed for healthcare professionals, students, and educators to practice and improve their clinical skills.

2. Medical Disclaimer

ACLSMED is an educational tool only. It is not a substitute for official ACLS, BLS, PALS, or any other medical certification or training. The Service does not provide medical advice, diagnosis, or treatment recommendations. Content is aligned with AHA/ILCOR 2020–2025 guidelines but may not reflect the most recent updates at all times.

Always follow your institution’s protocols and guidelines. In a real clinical emergency, rely on your training, your team, and your institution’s procedures — not this simulator.

You must still complete an official AHA-accredited course to obtain or renew your ACLS, BLS, PALS, or other certification. ACLSMED does not grant, issue, or replace any medical certification.

3. Accounts

To access the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activity under your account. Notify us immediately at support@aclsmed.com if you suspect unauthorized access.

4. Subscriptions and Payments

Free Tier: You may access a limited set of features at no charge. Free accounts may be subject to usage limitations.

Paid Plans: Paid subscriptions (Monthly, Annual, and Lifetime) unlock the full feature set. Pricing is displayed on our website and may change with prior notice. Existing subscribers will not be affected by price increases during their current billing period.

Free Trials: Paid plans may include a 7-day free trial. You will not be charged until the trial period ends. Cancel before the trial ends to avoid being charged.

Billing: Payments are processed securely through Stripe, Inc. Monthly and Annual subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through the Stripe customer portal.

Refunds: We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied, contact support@aclsmed.com within 30 days of your initial payment for a full refund. Lifetime plan refunds are available within the same 30-day window.

5. Acceptable Use

You agree not to:

6. Intellectual Property

All content on the Service — including but not limited to software, text, graphics, logos, waveform designs, animations, scenarios, quiz content, and the ACLSMED brand — is the property of ACLSMED and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

The ACLSMED name, logo, and brand elements are trademarks of ACLSMED. You may not use them without written permission.

7. Organization and Institutional Accounts

Organizations (hospitals, nursing schools, EMS academies, and other institutions) may purchase multi-seat licenses under separate agreements. The organization administrator is responsible for managing user access and ensuring compliance with these Terms. Contact support@aclsmed.com for institutional pricing.

8. Limitation of Liability

To the maximum extent permitted by law, ACLSMED and its founder(s), employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to errors in medical content, loss of data, or interruption of service.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Our total liability for any claim related to the Service shall not exceed the amount you paid to ACLSMED in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless ACLSMED, its founder(s), and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

10. Termination

We may suspend or terminate your account at our sole discretion if you violate these Terms. You may delete your account at any time by contacting support@aclsmed.com. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) will remain in effect.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Ontario, Canada.

13. Contact Us

If you have questions about these Terms, contact us at:
support@aclsmed.com